I’m working at a healthcare facility and urgently need a service visit/products/spare part?
Please get in touch with us as soon as possible and the Swegon team will do our best to accommodate your needs and requirements.
Can the ventilation system spread disease?
Please read the following Blog posts, which give some information on ventilation and virus transmission & how to optimise air handling units...
- Blog: How to optimise air handling units for healthy indoor climate – COVID-19 recommendations
- Information: Ventilation and Virus transmission
Are you still manufacturing products?
Yes, we are still manufacturing products both locally and at our production sites worlwide. Please contact us for a information, quotation, delivery or support questions about specific products!
How can I talk with or meet with Swegon regional sales teams?
Where possible, we encourage meetings via Skype, email or phone to sustain communications, whilst minimising risk of infection spread. Our regional sales team are postponing large gatherings, such as CPD seminars, in favour of online training. We continue to follow government advice as it develops and we follow sensible precautionary measures in response to the COVID-19 outbreak.
What if one of your employees contracts the virus or shows symptoms?
All Swegon employees have been issued guidance and online training about the COVID-19 outbreak and which actions should be taken if employees display any of the symptoms of the virus. Any employees making use of remote work or self-isolation, in line with government and WHO advice, will complete a risk assessment process before they are permitted to return to work. Any clients that the staff member may have come into contact with will be notified.
Do you hold critical spares?
Yes, we hold a good stock of critical spares, we have also stocked additional items to increase our normal stock level.
What about emergency call outs and service visits?
Yes, emergency call outs are not currently affected. We currently have engineers available should the need for a call out arise. Contact our service team for further information and to discuss your specific site requirements.
Have you got a "Coronavirus Risk Assessment"?
Yes. If you require a risk assessment to be carried out before we visit a site, please contact our service team.